Privacybeleid BadmintonBespannen.nl

About our privacy policy
BadmintonBespannen.nl cares a lot about your privacy. Therefore, we only process data that we need
for (improving) our services and handle the information we have collected about you and your
use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services made available through it by
BadmintonBespannen.nl. The effective date for these terms is 31-12-2024, with the
publication of a new version, all previous versions become invalid. This privacy policy describes
which data about you is collected by us, what these data are used for, and with whom and under
which conditions these data may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and which rights you have
regarding the personal data you provide to us.
If you have any questions about our privacy policy, you can contact our privacy officer; you
can find the contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we (have them) stored, which
security techniques we use, and who has access to the data.

Webshop software
WooCommerce
Our webshop is developed with software from WooCommerce. Personal data that you provide to us
for our services is shared with this party. WooCommerce has access to your
data to provide us with (technical) support; they will never use your data for other
purposes. WooCommerce is obliged based on the agreement we have with them to take appropriate
security measures. These security measures consist of applying SSL encryption and
a strong password policy. WooCommerce uses cookies to collect technical information
regarding your use of the software; no personal data are collected and/or stored.
WooCommerce reserves the right to share collected data within its own group to further improve the
service.

WooCommerce hosting
Our webshop is developed with WooCommerce software, and we have chosen
vandenHeuvel IT for our web hosting. Personal data you provide to us for our services
are shared with this party. vandenHeuvel IT has access to your data to provide us with (technical)
support; they will never use your data for other purposes. vandenHeuvel IT is obliged based on the agreement we have with them to take appropriate security measures.
These security measures consist of applying SSL encryption and a strong
password policy. Regular backups are made to prevent data loss.

Webhosting
vandenHeuvel IT
We use web hosting and email services from vandenHeuvel IT. vandenHeuvel IT processes
personal data on our behalf and does not use your data for its own purposes. However, this party
may collect metadata about the use of the services. These are not personal data. vandenHeuvel IT has
taken appropriate technical and organizational measures to prevent loss and unauthorized use of your
personal data. vandenHeuvel IT is bound by confidentiality based on the agreement.

Email
We use the services of vandenHeuvel IT for our regular business email communications. This party
has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and
our data as much as possible. vandenHeuvel IT has no access to our mailbox, and we treat all our email communication confidentially.

Payment processors
Mollie
For processing (part of) the payments in our webshop, we use the platform of
Mollie. Mollie processes your name, address, city, and payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
personal data. Mollie reserves the right to use your data to further improve the
service and to share (anonymized) data with third parties in this context.
All the aforementioned safeguards regarding the protection of your personal data also apply
to the parts of Mollie’s services for which they engage third parties. Mollie does not retain your
data longer than permitted by statutory periods.

Shipping and logistics
PostNL
If you place an order with us, it is our task to have your package delivered to you. We use the
services of PostNL for deliveries. It is necessary that we share your name,
address, and city details with PostNL. PostNL only uses this data for
performing the agreement. In case PostNL uses subcontractors, PostNL will also provide your data
to those parties.

Invoicing and bookkeeping
No bookkeeping software is used.

External sales channels
Not applicable

Purpose of data processing
General purpose of processing
We use your data exclusively for our services. This means that the purpose of the
processing always directly relates to the assignment you provide. We do not use your data for
(targeted) marketing. If you share data with us and we use these data to contact you later – other than at your
request – we explicitly ask for your consent. Your data are not shared with third parties, except to comply with bookkeeping and other administrative
obligations. These third parties are all bound to confidentiality based on the agreement
between them and us or by oath or legal obligation.

Automatically collected data
Data automatically collected by our website are processed with the aim of further improving our
services. These data (for example your IP address, web browser, and
operating system) are not personal data.
Cooperation with fiscal and criminal investigations
In certain cases, BadmintonBespannen.nl may be legally required to share your data in connection with fiscal or criminal investigations by government authorities. In such cases, we are forced to share your data, but we will oppose this as far as legally possible.

Retention periods
We retain your data as long as you are a client of ours. This means that we keep your customer profile until you
indicate that you no longer wish to use our services. If you indicate this to us, we will also treat this
as a forget request. This also means that we will not keep your data longer than two years from the last contact or transaction, unless there is a legal justification.
Based on applicable administrative obligations, we must keep invoices with your
(personal) data, so we will retain these data as long as the applicable period lasts.
Employees no longer have access to your client profile and documents we have created following
your assignment.

Your rights
Under the applicable Dutch and European laws, you have certain rights as a data subject
regarding the personal data processed by or on behalf of us. Below we explain which
rights these are and how you can exercise these rights. In principle, to prevent misuse,
we only send copies and excerpts of your data to your email address already known to us. If you wish to receive
the data at a different email address or, for example, by post, we will ask you to identify yourself.
We keep a record of processed requests; in the case of a forget request, we record anonymized data.
All copies and excerpts of data you receive are in the machine-readable data format we use within our systems.
You have the right at all times to file a complaint with the Data Protection Authority if you suspect that we are using your personal data incorrectly.

Right of access
You always have the right to access the data we (have) process(es) relating to you or that can be linked to you.
You can make a request to that effect to our privacy officer. You will receive a response within 30 days.
If your request is granted, we will send you a copy of all data by email to the address known to us, with an overview of the processors who have these data, stating the category under which we have stored these data.

Right of rectification
You always have the right to have the data we (have) process(es) relating to you or that can be linked to you corrected.
You can make a request to that effect to our privacy officer. You will receive a response within 30 days.
If your request is granted, we will send you a confirmation by email to the address known to us that the data have been corrected.

Right to restriction of processing
You always have the right to restrict the data we (have) process(es) relating to you or that can be linked to you.
You can make a request to that effect to our privacy officer. You will receive a response within 30 days.
If your request is granted, we will send you a confirmation by email to the address known to us that the data will no longer be processed until you lift the restriction.

Right to data portability
You always have the right to have the data we (have) process(es) relating to you or that can be linked to you transferred to another party.
You can make a request to that effect to our privacy officer. You will receive a response within 30 days.
If your request is granted, we will send you copies or excerpts of all data we have processed about you or processed on our behalf by other processors or third parties.
Most likely, in such a case, we will not be able to continue the service because the secure linking of data files can no longer be guaranteed.

Right to object and other rights
In certain cases, you have the right to object to the processing of your personal data by or on behalf of BadmintonBespannen.nl.
If you object, we will immediately stop processing your data pending the handling of your objection.
If your objection is well-founded, we will provide copies and/or excerpts of data we (have) process(ed) to you and then permanently stop processing.
You also have the right not to be subjected to automated individual decision-making or profiling.
We do not process your data in such a way that this right applies. If you believe otherwise, please contact our privacy officer.

Cookies
Third-party cookies
If software solutions from third parties use cookies, this is stated in this
privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, the most
recent version can always be found on this page. If the new privacy policy affects the way we process data already collected
about you, we will notify you by email.

Contact details
BadmintonBespannen.nl
Zichtweg 100
2151WK Nieuw-Vennep
Netherlands
T (+31) 614-64-3005
E info@badmintonbespannen.nl

Privacy officer
Bart de Leur